The customer is king, and Aeros enables teams to collaborate across departments to ensure there is a single enterprise view of each customer’s wants, needs, purchase history, communication, leads, legal paperwork and much more. Remove silos of information and implement an easy-to-use, customer centric CRM.
AEROS CRM is entirely web-based and available in the Cloud to all your employees. No proprietary hardware or software is necessary to get started!
AEROS never loses sight of the underlying need to drive vehicle sales and service dollars in the dealership. With tools like Appointment Control and Campaign Management that are designed to be easy to use and to help management visualize results and influence sales, AEROS focuses on the fundamentals.
Currently certified by 18 OEMs, AEROS is a sanctioned and recommended CRM for numerous manufacturers. Without a certified application your staff must use multiple applications to manage leads and follow up with customers. Choose AEROS to obtain a certified app, and gain efficiency across the organization as well as peace of mind with your manufacturer.
Since our inception in 1999, we have worked with many dealers that had struggled with under-utilized systems before choosing AEROS. With too many systems on the market that over-promise and under-deliver, our goal remains to deliver a powerful set of CRM tools designed so any dealer can easily implement the package what is right for them. We understand that every retailer is different, and CRM has to be flexible enough to fit each one. Crawl, Walk, Run™ means you purchase what you need today, and there is a simple upgrade path you can move through when the time is right, and your team is ready to go. With too many one-size-fits-all systems out there, AEROS is the only partner offering a flexible pricing system that’s P&L friendly.
The foundation of AEROS is a customer database designed to support any automotive retail organization. From a single dealership’s customer database to a national chain with hundreds of dealership databases, AEROS consolidates and cross-references customer data across stores to provide a single view for each customer, no matter how many stores the customer has done business with in your automotive group. The AEROS software Suite enables a larger retail organization to deploy a customized CRM in each store while still realizing the enterprise database. One store can use the entry level features, while the next can use the everything including integrated desking. The enterprise database is the foundation your CRM efforts are based on.