Fididel InteractNow!™

Powerful Online Chat Interaction - Convert Web Traffic to Showroom Traffic

AutoUpLinkUSA has teamed up with Fididel, a leader in online chat technology, to offer this powerful online marketing tool. InteractNow!™ is the first out-of-the-box solution that integrates an unparalleled lead generation and capturing tool, interactive customer service, negotiation capability, and a secure gateway for deposit payment. InteractNow!™ allows customers a convenient, comfortable platform to seek, learn and make an offer for a vehicle at the comfort of their own place, time and venue while giving the dealer the flexibility to personalize the "meet and greet" interaction over the internet.

• One-to-One Interaction
  Provide web customers with a private yet engaging platform to learn, select, negotiate and even reserve a vehicle.
• Many-to-One Interaction
  Interact with several web visitors at the same time in a secure chat environment - tab format makes this easy and efficient.
• One-to-Many Interaction
  Capability for more than one dealer representative to be in the same chat with a customer and to transfer the negotiation from one rep to another.
• Flexible Messaging Format
  Optimize sales script/communication through free-form text or script libraries.
• Lead Collection Tool
  Capture customer’s contact information before, during or after the session even during non-operating hours.
• Real-time Offering Capability
  Instantly make and counter an offer, eliminating the latency resulted from e-mail chase and phone tag process. Finalize a negotiation by accepting a secure deposit online.
• Dealer Chat Button
  Prominently display the Dealer Chat button on each vehicle detail page and on the web-site home page to maximize engagement.
• Never Miss a Web Request
  With Fididel’s optional LocateNow!™ service Fididel monitors incoming chat requests and contacts dealer personnel through SMS.
• Intuitive Administrative Dashboard
  Access Negotiation History, Users and Profiles Management in one centralized location.

Fididel InteractNow!™ from AutoUpLinkUSA, powerful online customer interaction and real-time negotiation.

All you have to do is Contact Us for a professional needs analysis and we will be happy to offer the best solution to fit your organization, regardless of your size.